Ford Automotive Sales Associate

Stoneham, MA

Stoneham Ford is one of the top 5 Ford Dealerships in the Boston Region, and has been family owned and operated since 1927. We are invested in giving our team the tools they need to grow and thrive in the automotive industry. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Stoneham Ford is absolutely critical to its success.

What We Offer

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Discounts on products and services
• Only 35- 42 hours/ week
• Every other Saturday shift 9:00am-3:00pm
• Currently Closed on Sundays

Responsibilities

• Build relationships & create customers for life. Assist them in selecting a vehicle by asking questions and listening carefully to their responses
• Be the vehicle expert. Know the in’s & the out’s of product offerings, optional packages & latest technology
• Perform high-quality and professional demonstrations of new/used vehicles.
• Follow-up with buyers to ensure referral business
• Learn to overcome objections and thrive in sales situations
• Direct report to the Sales Manager regarding objectives, planned activities, reviews, and analyses.
• Bring your ‘A game’ & positive attitude with you every day

Qualifications

• Available to work flexible hours & weekends

· Ford Retail & Commercial product knowledge

• Ready to hit the ground running on learning new product in’s & out’s
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen

Mobile Service Technician

Stoneham Ford is looking for a Mobile Service Technician to join our growing team! We are the number 1 Ford Commercial Fleet Dealer in New England! We are looking for the right candidate that will be independent and have a strong service technician background. B-level technician qualifications and ASE certifications are preferred but not required. The day-to-day duties include traveling in the Mobile Service van to our commercial fleet customer workplaces and homes to handle basic service needs and recalls.

Qualifications

· Ford & Lincoln expertise helpful but not required

· Candidate should be independent and Strong Service Technician Background

· Valid driver’s license

· Strong diagnostic and problem-solving skills

· Strong communication and customer service abilities

· Ability to work independently and efficiently in a mobile environment

· B-level technician qualifications and ASE certifications are preferred but not required

Benefits

· Competitive compensation package with performance-based incentives

· Total earning capacity between $25-40/hour

· Training and development opportunities

· Company-provided mobile van equipped with necessary tools and equipment

· Health, dental, and vision insurance coverage

· 401(k) retirement savings plan and Match

· Employee Discount

· Paid time off and holiday pay

· Family owned and operated

Responsibilities

· Work On the Move: Enjoy the freedom of working out in a fully-equipped mobile van, bringing service directly mainly to our commercial fleet customers

· Able to drive and maintain a company vehicle responsibly

· Traveling in the Mobile Service van to commercial fleet customers and homes to handle basic service needs and recalls

· Communicate with the Mobile Service Coordinator, Parts Department and Dealer

Management regularly to effectively manage production and customer communication

· Organize and prepare for the day’s appointments and be excellent at time management

· Communicate with customers to advise of vehicle issues that will require a trip to the dealership;

· Utilize advanced diagnostic tools and equipment to ensure high-quality service standards

· Maintain accurate records of service activities

· Ensure compliance with manufacturer’s specifications and safety standards during all repair and maintenance procedures

· Stay informed of Ford technical bulletins and complete required training

· Access PTS for all technician, vehicle capacities, specifications and OASIS Monitoring (searching for any FSA’s)

Requirements:

• Experience and training as an automotive technician. Ford & Lincoln expertise helpful but not required.
• Valid driver’s license and clean driving record.
• Strong diagnostic and problem-solving skills.
• Strong communication and customer service abilities.
• Ability to work independently and efficiently in a mobile environment.
• Certification from a recognized automotive training program or vocational school, and/or ASE or similar certification is preferred.

Benefits:

• Competitive compensation package with performance-based incentives. Total earning capacity between $25-40/hour.
• Comprehensive training and development opportunities.
• Company-provided mobile van equipped with necessary tools and equipment.
• Health, dental, and vision insurance coverage.
• 401(k) retirement savings plan.
• Paid time off and holiday pay.
• Opportunity for career advancement within a reputable automotive company.

Ford Quick Lane Technician

Stoneham Ford is looking for a motivated individual to join our Quick Lane. Basic automotive experience necessary. Salary commensurate with experience. Must have a good driving record. Great opportunities available to move up to a Full Service Technician. We will train.

*Job Description:- Perform work specified on maintenance and repair orders with efficiency and in accordance with dealership and/or Ford standards- Diagnose and repair vehicle automotive systems including flushes, oil changes, etc.- Inspect and test new vehicles and record findings so that necessary repairs can be made.

*Requirements:- Minimum of 1-2 years of experience as an automotive technician (automotive mechanic) OR recent completion of automotive tech/trade school- Automotive Service Excellence (ASE) certifications a plus- Hold a valid driver's license- Team oriented, flexible and focused on maintaining a high level of customer service- Working knowledge of shop equipment such as wheel and tire equipment, alignment system, diagnostic equipment, AC equipment, etc.)

*We are a drug free work environment. Employment is subject to satisfactory motor vehicle record check and drug screening. Equal Opportunity Employer.

Stoneham Ford
185 Main St.
Stoneham, MA 02180